We would like to take this opportunity to sincerely thank you and your team on building our new home. We have just moved in and are extremely happy with the decision to build through you.
The service has been outstanding right from the design stage through to handover. We honestly cannot fault the customer service and the finished product exceeded our expectations.
A special thank you to Danny and Julie for their patience and dedication to come up with a design and selections that suited our requirements, Richard, the site supervisor for a hassle free build, advice and communication throughout the process. All the trades we met on site (we found this very helpful) for their advice/knowledge on the best finishes which was appreciated, and last but not least the girls in admin, (a big thank you to Darlene) for their prompt responses and their help with any queries we had along the way.
Once again, we cannot thank you enough for a stress free build, a quality built home and having the house completed earlier than we expected.
Just a quick email o let you know Craig (Concreter / Site Cut) has been fantastic to interact with during the initial stages of the build he has always been available to have a chat about what’s going on and the blokes he has working with him do a great job, mate even the neighbours commented that he lets them know if things are going to get a bit noisy or dusty.
I know I took the “we are different from other builders” approach with a grain of salt during the initial discussions prior to signing a contract; however Craig’s approach underpins what Danny was telling us.
We are delighted with the final finish of our home. We had not built before but your staff were very easy to deal with. It was comforting to know that many of your tradesmen had been with you for many years. All your tradesmen were well mannered and took the time to explain what was going on.
Darlene and Karen in the office were most attentive and helpful and Richard was always a cheerful, attentive site manager and quick to respond to problems that arose.
Your design service was excellent in helping us develop our house plan at a pace we were comfortable with.
Thanks again to you and your staff for all your service and giving us a beautiful home.
We have built 2 homes now with Steve Parcell and each time the quality of the finished home has been second to none, and on each occasion, the experience has contrasted dramatically with the previous builders we have used.
The one thing that, means a lot to me, and to many other people I have talked to, is access to view the home you are building.
Having worked with Steve on two homes now, ease of access has proven to be advantageous in that we have identified a need for changes to the design at an early stage. This meant that the cost of change is kept to a minimum or in some cases has resulted in variation refunds.
One aspect that may not be unique to Steve Parcell Building Services, but we had not experienced it until we built with Steve, is the ‘site meeting’. This meeting with all of the trades is to ensure there are no misconceptions as to what will be delivered, and how it will all come together in the home. This has proved invaluable and has contributed to the finish and functionality of both homes.
The building supervisors working for Steve Parcell are approachable, knowledgeable and ensure you are kept up to date with progress and the proposed timetable. The trades employed by Steve Parcell all have the same focus on quality that we have come to expect.
I would suggest that Steve Parcell Building Services are the best value for money construction company I have been involved with. I can safely say that Steve Parcell Building Services is a customer focused organisation, which deliver a high standard product, and value for money. I never hesitate to recommend them to friends and/or business acquaintances.
We found Steve very easy to talk to and willing to include all our wants and needs. We were able to move into our new house which had all the finishing touches we wanted from an exposed concrete driveway, a slab for my future shed and a pathway to our clothesline. Even the clothesline was supplied and installed. We love our new home.
Our site supervisor provided, at the minimum, weekly updates as to the work done during the week and what was planned for the next couple of weeks. He was always available, either on-site or by phone, to answer our questions no matter how silly they may have been and was happy to supply any level of detail to our questions from a broad overview to explaining detailed drawings and building techniques to be used.
Julie’s advice with colour coordination was helpful as was the ability to inspect the display house at Springfield. The standard of fixtures and fittings were at a very high level.
We would recommend Steve Parcell to anyone considering building a new house and would definitely use this company in the future.
Contact Steve Parcell Builders
Address: 528 Kruger Road,
Mutdapilly QLD 4307
Phone: 0418 888 861